Warranty and Returns

In case you are not satisfied with your purchase, we accept returns for certain items within 7 days of delivery. To initiate a return, please email us at info@tarwadesign, and we will guide you through the process. Please note that returns will not be accepted without prior contact.

Original shipping charges are non-refundable, and return shipping costs will be the responsibility of the buyer. We recommend insuring and tracking your return shipment, as we are not responsible for items lost or damaged during transit. Additionally, it is essential to package the item properly before sending it back.

Once we receive the item and confirm its condition, we will process the return and issue a refund. You will receive a confirmation email once the return is accepted, and the refund will be processed within 5 to 7 business days from the date of delivery.

For a return to be accepted, the item must be new, unused, with all tags attached, and in its original packaging. Returns that arrive damaged, dirty, or altered will not be accepted and will be sent back to the customer.